Frequently Asked Questions
Do you deliver cannabis products to my area?
We currently deliver to Oakland and Berkeley with exceptions to known members. For specific delivery zones, please check our website or contact us directly.
What are your delivery hours?
Our hours of operation are listed on our website. Orders can be placed online through our website on the "Order Delivery" tab.
How can I place an order?
You can place an order online by browsing our selection, adding products to your cart, and proceeding to checkout. Alternatively, you can call us to place your order over the phone.
Is there a minimum order requirement for delivery?
Yes, the minimum order for delivery is $50. For deliveries in downtown Oakland, the minimum is $25.
What payment methods do you accept?
We accept all major debit cards, cash, and ACH payment options for our members.
How quickly will my order be delivered?
We pride ourselves on delivering quickly, with most orders arriving within 1 hour and 30 minutes. Deliveries to downtown Oakland are even faster. Orders are delivered based on the time they were placed.
Can I track my delivery?
While you can’t physically track your order, we will keep you updated with relevant delivery prompts throughout the process.
Do you need to be home to receive my delivery?
Yes, we deliver only to the address on your ID, unless we’ve delivered to you before or you’re using one of our designated drop-off points in downtown Oakland. A person aged 21 or older with a valid ID must be present to receive the delivery.
Are your products tested and compliant with state regulations?
Yes, all of our products are fully compliant and have undergone all necessary inspections to meet state regulations for potency, purity, and safety.
What other services do you offer?
We provide bulk wholesale distribution, white labeling, brand development, and manufacturing services. Ask us about our dynamic delivery service and how we can help upgrade your event by bringing legal cannabis sales right to your venue.
Do you offer discounts or promotions?
Yes, we frequently offer discounts and promotions. Check our website regularly or subscribe to our newsletter to stay updated on our latest offers.